CDC+ > Consumer Directed Care Plus (CDC+)

CDC+ is a long-term care program alternative to the Medicaid Home and Community-Based Services (HCBS) Medicaid Waiver. The program provides the opportunity for individuals to improve the quality of their lives by being empowered to make choices about the supports and services that will meet their long-term care needs and to help them reach their goals.

Enrolling onto CDC+

Thank you for your interest in CDC+! Click below for helpful information and resources for getting started on CDC+. If you have any questions, please contact our CDC+ Helpline at 1-866-761-7043.


  • Skype Training Dates
    To sign up please click the Training and Education link for training dates and times.

  • Background Screening Information - UPDATE

    Effective November 6, 2017

    Per Florida Statute, retained fingerprints must be renewed every five years in order to maintain eligibility for employment.  To maintain the retention of fingerprints within the Clearing house the employer must request a Clearinghouse Renewal through the Clearinghouse Results Website (CRW) prior to the retained prints expiration date.  By initiating a Clearinghouse Renewal through the CRW, the current fingerprints retained on file at the Florida Department of Law Enforcement (FDLE) will be resent to the FBI allowing for an update criminal history to processed by the Clearinghouse.  If the employer does not initiate a Clearinghouse Renewal an employee’s prints will no longer be retained, the employee’s eligibility determination will expire, and the employee will have to re-fingerprinted at a Livescan Service Provider at an increased cost to comply with background screening requirements.

    The ability to initiate a Clearinghouse Renewal is between 60 and 14 days before the Retained Prints Expiration Date is reached.  If the Clearinghouse Renewal is not initiated before the 14 day window closes a new screening will need to be initiated.

    Clearinghouse Results Explained

    Employers will receive notification of upcoming expiring retained prints for those employees listed on the Employee/Contractor Roster.

    You can access the Background Screening Clearinghouse using this link:

    You can access the CDC+ Background Screening Training using this link:

    If you have any questions, please contact CDC+ Customer Service at 866-761-7043.

  • Updated Training Now Available!
    CDC+ is pleased to announce that updated trainings have been placed on the CDC+ website under the Training and Education tab. For both the New Consumer/Representative Training and the Purchasing Plan Training you will now see the full training as well individual modules, which are short trainings divided by categories. Individual modules were created so that you can select the topic(s) you may be interested in reviewing instead of having to search the full training for that information.

    Whether you are brand new to CDC+ or a seasoned participant having difficulty in a specific area of the program, these updated trainings will be very helpful! We have also posted purchasing tips and Purchasing Plan FAQs.

  • CDC+ is pleased to announce the enrollment of a WSC to provide CDC+ services has been streamlined effective immediately. The process has changed including the required documentation needed to register as a consultant. 
    CDC+ Consultants will no longer be required to obtain a CDC+ contract associated with their solo or agency Medicaid Provider ID. As long as the provider has an active Developmental Disabilities Contract with AHCA and are in good standing with APD, they are eligible to apply to become a CDC+ Consultant. 
    This will: 

    • Decrease the time that it takes for a WSC to be enrolled as a CDC+ Consultant.
    • Increase the number of available CDC+ Consultants in each region.
    • Allow for more choice of Consultants to the Consumer.

    The revised process as well as the forms can be found in the Consultants Resources tab.

Background Screening Information for CDC+ only

APD has joined a statewide screening database, "The Clearinghouse." The purpose of the Clearinghouse is to provide a single data source for background screening results for persons screened for employment or licensure that provide services to children, the elderly, and people with disabilities. The Clearinghouse provides numerous benefits to providers, including long-term reduced costs, email notification of disqualifying offense arrests after initial screening, and alerts when provider rescreening is due, and more up-to-date information. The Clearinghouse allows the results of criminal history checks to be shared among specified state agencies, reducing duplicative screenings for individuals requiring screening across multiple state agencies.

Since CDC+ consumers are the employer of record, consumer/representatives will be required to register in the Clearinghouse to initiate a background screening on their prospective providers and/or rescreening for current providers, and obtain the screening results from the online database. All consumers hiring new providers will be able to use the Clearinghouse. Your current providers will go through this new process at the time of their 5-year rescreening or if they experience a lapse of employment of over 90 days and are required to be screened.

Please go into the Clearinghouse, search for your employee, scroll to the bottom of their Profile in the Clearinghouse, click the button that says, “Add Employment/Contract Record.” Choose the CDC+ consumer’s name in the Provider box, choose Employee/Staff person as their position, and add their hire date. Click Save. Now the Clearinghouse will show that the employee is employed by the CDC+ consumer.

You can access the Background Screening Clearinghouse using this link: .

If you have any questions, please contact CDC+ Customer Service at 866-761-7043.

CDC+ Background Screening Training

Claim Submissions

This is where you are to enter your CDC+ timesheets, invoices, and reimbursement requests