APD Moving Forward on New Software System
The Agency for Persons with Disabilities has contracted with Mediware to develop a new central client data management system for APD customers called APD iConnect.
APD employees from state and regional offices have concluded Solution Mapping Sessions (SMS) to ensure the business workflows followed by APD are incorporated into the new software system accurately.
APD and Mediware teams are beginning the actual system configuration and will jointly develop the online system to closely reflect APD and customer needs.
This system will centralize much needed information to help all of us improve services to individuals with developmental disabilities. The new system is expected to be the hub for all APD customer related data.
The whole project will take several years to develop. In the future, training will be developed for providers, WSCs, and families so everyone will know how to use the system properly.
APD plans to engage service providers later this year to discuss a standardized data interface to transfer data between provider owned systems and the new APD iConnect system.
The project will be phased in over time. Initially, APD internal users will have access to the system. The next group to utilize the new system will be waiver support coordinators; then the service providers; and finally customers and their families. A more specific deployment plan will be developed once more product configuration specifications have been established.
If you have questions about the project, send them to cdms@apdcares.org.
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